We recognize that the thought of seeking counseling can be anxiety producing. Here is some information we hope will make the experience more comfortable:
HOW DO YOU KEEP MY INFORMATION SAFE? From the moment you first contact us—whether through the website, over the phone, or through email—your information is completely confidential. No one will know you have contacted us. The privacy of your information is absolute with very few exceptions, which will be thoroughly covered during our first meeting. At no time will ANY of your information be shared with ANYONE without your explicit knowledge beforehand. Unless a true emergency exists information shared between and before our meetings will be limited solely to information needed for scheduling purposes.
WHERE WILL WE MEET? Unless specifically planned otherwise, expect our first session to be in a traditional office setting in the Student Building of Shady Oaks Baptist Church (380 W. Bedford-Euless Rd. in Hurst) where we can begin to frame the reasons for counseling and cover some basic introductory material. Subsequent to that first meeting, any activity or location that does not significantly distract from our purpose can be incorporated into our meetings.
DO YOU HAVE THE CAPABILITY TO MEET VIRTUALLY? If you have access to the internet, we can meet over our secure videoconferencing link provided by WeCounsel. During the current pandemic, we can connect via other means (Skype, FaceTime, Zoom, or phone), provided you are willing to acknowledge the potential confidentiality risks of using these methods.
WHAT WILL WE TALK ABOUT? We will likely begin the first session with a question such as, “What brings you here today?” This will begin an exploration of both the problem and the goals for counseling, which will define what we are striving to accomplish through our time together. At times, this may mean delving into painful subject matter; however, the open and supportive environment will provide a safe, secure place from which to heal.
WILL YOU “BEAT ME OVER THE HEAD” WITH THE BIBLE? Recognizing that there are various degrees of comfort (and baggage!) with Scripture, direct reference to the Bible will be in alignment with your specific desires. You can rest assured that you will NOT hear that your problem is that you are not spiritual enough or that you do not have enough faith.
WHAT ABOUT PRAYER? If you are comfortable with prayer, it will be incorporated into most sessions, usually to close our time together.
HOW LONG SHOULD I EXPECT TO BE THERE? Session length is planned for 45-50 minutes and will rarely go beyond an hour unless we are at a critical point in the conversation.
HOW MUCH DOES IT COST? While our standard rate is currently $50 per counseling hour, we do not want a perceived inability to afford it to be an obstacle to your seeking mental health. At some point during or prior to our first meeting, we will ensure that this works for your specific financial situation. If not, we will discuss what your per session rate should be, even if it turns out to be $0. We accept cash, checks and credit/debit card payments in the office, or we can send you a payment link to securely pay online if you prefer. We currently are not set up for medical insurance billing, but will be happy to fill out any forms you request for you to seek reimbursement from your medical insurer if that applies to you.
HOW DO I SCHEDULE A SESSION? The easiest way to schedule is to click this link to schedule an appointment, which will take you to our secure scheduling portal, giving you all the options you need to schedule a time that is convenient to you. Other options are to call us at (682) 422-6722 or email us at firstname.lastname@example.org (our secure email server).
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